We are proud to announce that we have attained the Gold Level in the Mercury Insurance service Excellence program. As an independent agency in Riverside, CA we strive to provide the best service possible to our customers. We know we can always do more, so we always strive to find ways to make it easier to do business with Preferred Insurance. We are one of a few insurance agencies to complete the Mercury insurance program in Riverside. Suggestions are always welcome on how we can better serve you. As always we would like to thank you for trusting us with all your insurance needs.
The following is a description of the Award:
The Mercury Service Excellence Program was designed by Mercury Insurance Company and its affiliates to assure world class customer care from its network of independent agencies. Agents who participate in the program must pass through stages of recognition for meeting the needs and exceeding the expectations of policyholders. Mercury recognizes the value of customer loyalty and the agents who add value to the customer experience.